Before signing for your order, please check all external packaging for any signs of damage. Do not sign for goods if you are unsure of the condition of the goods inside. If you are happy with the condition, please sign the paperwork as ‘in good Condition’. If there is visible damage or you suspect there may be damage then please accept the delivery but sign the paperwork as ‘damaged goods’. Please contact us as soon as possible on 01565 633330 to arrange for the item/s to be collected for return.
When opening your package, please take care and allow for possible movement that may have occurred during transit. Once open, it is important that you retain all internal and external packaging, until you have examined and sure that you are happy with the item/s sent. In the unlikely event that you need to return the artwork to us please use the specially designed packaging for its safe return.
